Frequently Asked Questions

Everything you need to know about shopping with X-CAR fashion.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to ensure you find the perfect fit for your body type.

What is your return and exchange policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. Returns are processed within 5-7 business days of receipt.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes 7-14 business days.

Which payment methods do you accept?

X-CAR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

At X-CAR, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit our factories annually for fair labor practices.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.